Accounts Receivable tools are available to any department providing goods and/or services to an external customer.

• You must have an account set up with Accounts Receivable in order to use the tools.

• Accounts Receivable (AR) must process all payments for AR invoices.

If you need to pay an invoice to an external supplier, visit Invoice Payments. If you need to invoice (bill) another university department, visit Internal Payments.

If you are a new user of AR and need support, email accountsreceivable@boisestate.edu

Request access to the AR section of Bronco Hub by submitting a Data Access request.

accountsreceivable@boisestate.edu

• New/Updated Customer Info Form: Submit this form when working with a new external customer.

• Invoice Request Template: Submit this template to accountsreceivable@boisestate.edu to invoice your department’s external customers.

• Credit Memo, Void, Write-Off Request Form: Submit this form when you need to add a Credit Memo, Void, or Write Off for a previously submitted Invoice Request via Accounts Receivable.

• Unidentified Payment Google Sheet: Use this document as a searchable database to identify, claim, and reference unidentified payments received by Accounts Receivable and Treasury.

• Payment Collection Template Email: Refer to this template when you need to reach out to an external customer about an outstanding invoice via email.

• Payment Collection Phone Template Script: Refer to this script when you need to reach out to an external customer about an outstanding invoice via phone.

• Accounts Receivable FAQs