View and Update Your Contact Information, Emergency Contacts and Other Personal Details
Important Note:
Employees should make a best effort to maintain accurate and up to date contact information, emergency contacts and other relevant personal details tied to their employment record.
Step 1: Log in to Bronco Hub & Access Personal Information
Begin by signing in to Bronco Hub.
Select Me from the top navigation section of Bronco Hub and then select My Activity Center.
Step 2: Select the Applicable Action
Select Contact Info to view or update your phone, email or address information.
Select Family and Emergency Contacts to view or update your emergency contacts.
Select Personal Details to update details like name, date of birth and marital status.
Select Identification Info to view citizenship and identifiying documents.
If you do not see the desired item or action on the page, select View More for a more comprehensive list of Quick Actions.
Enter a key word into the search bar to quickly find an action.
Instructions to View or Update Contact Information
After selecting Contact Info, any existing contact information will populate.
To add additional contact info, select the + (add) button to the right of any section (e.g. Communication or Address) to add information.
Select Phone Details to add a phone number, Email Details to add an email, select Address to add an address, or Other Communication to add social media information.
Fill in the applicable information based on your selection.
Select Save within the section you’ve added or made changes to.
To edit existing phone number, email or address (mailing or physical address), select the edit (pencil icon) to the right of the information needing updated.
Update applicable details as needed and select Save.
If updating your address, select the Primary toggle to receive any paper checks to this address.
Select Save.
What’s next after updating contact information:
Contact information changes will be applied in Bronco Hub the same day. A notice appears reading “Pending Approval - We are submitting your changes for approval”, but these changes do not route through an approval workflow.
End of Process
Instructions to View or Update Family and Emergency Contacts
Any beneficiaries added by HR will display in the Family and Emergency Contacts landing page. Do not delete these contacts.
Visit the Boise State Employee Benefits webpage for more information about benefits or email Benefits@boisestate.edu for support.
Select Family and Emergency Conctacts from Quick Actions on My Activity Center.
Edit an existiing contact: Select the contact’s hyperlinked name
Edit any details as needed by selecting Edit (pencil icon).
b. To designate a contact as an emergency contact, you must select the Emergency Contact toggle
i. After selecting the toggle, enter a date in the “When does this relationship change start?” field.
ii. Select Save
Add a new emergency contact: Select the +Add button to the right of My Contacts.
Select Create a New Contact.
Add pertinent information to the Basic Info and Phone and Email sections.
To designate a contact as an emergency contact, you must select the This person is an emergency contact toggle.
Select Submit in the upper right corner to process edits or additions.
What’s next after updating emergency contacts:
Emergency contact changes will be applied in Bronco Hub the same day. A notice appears reading “Pending Approval - We are submitting your changes for approval”, but these changes do not route through an approval workflow.
End of Process
Instructions to View or Update Personal Details
Select Personal Details from Quick Action on My Activity Center; any existing information will populate.
Select Edit (pencil icon) to make any changes to a section.
Update the information as applicable.
If you need to update your legal name, a copy of your social security card, with your new name, is required. Follow the instructions below to upload a copy of your social security card.
Enter your new name in the name section.
Either drag and drop the upload of your social security card to the attachments section OR select the “Drag files here or select to add an attachment” and select Add File. Locate the file on your computer and attach.
The name change request and the associated attachment will be routed to HR for review.
To disclose disability information, locate the Disability Info section and select the +Add button.
A new window will populate with a Country field. Select United States from the drop-down.
A pre-populated Voluntary Self-Identification of Disability form will appear.
Read the form and make a selection below the form section titled Please check one of the boxes below.
After making a selection. Select Save.
What’s next after updating personal details:
Changes to your legal name will route to Human Resources for approval.
You will receive a notification once it has been approved.
If you have not included a social security card attachment, the name change will be rejected.
End of Process
Instructions to View Identification Info
Select Identification Info from Quick Action on My Activity Center; any existing information will populate.
Select Edit (pencil icon) to make changes to the Citizenship section.
Make applicable changes and select Save.
The following sections are view-only:
Passports
Visas and permits
Driver’s licenses
If you do not see information in a section of the page, the identification info has not been entered.
What’s next after updating identification info:
Indentification Info changes will be applied in Bronco Hub the same day. A notice appears reading “Pending Approval - We are submitting your changes for approval”, but these changes do not route through an approval workflow.
End of Process
Need help with the steps above?
If you have additional questions about the process, please submit an HR Service Request form.
If you experience a system issue/error OR have suggestions to improve the instructions in this job aid, please submit an OCI Service Request ticket.
Office of Continuous Improvement
oci@boisestate.edu
1910 University Dr. Boise, ID 83725-1247