• New/Updated Customer Info Form: Submit this form when working with a new external customer.

• Invoice Request Template: Submit this template to accountsreceivable@boisestate.edu to invoice your department’s external customers.

• Credit Memo, Void, Write-Off Request Form: Submit this form when you need to add a Credit Memo, Void, or Write Off for a previously submitted Invoice Request via Accounts Receivable.

• Unidentified Payment Google Sheet: Use this document as a searchable database to identify, claim, and reference unidentified payments received by Accounts Receivable and Treasury.

• Payment Collection Template Email: Refer to this template when you need to reach out to an external customer about an outstanding invoice via email.

• Payment Collection Phone Template Script: Refer to this script when you need to reach out to an external customer about an outstanding invoice via phone.

• Accounts Receivable FAQs

1. Run the Accounts Receivable Aging Report

2. Run the Accounts Receivable (AR) Invoice Payment Report

Visit the Accounts Receivable training page to see upcoming training dates.