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Important Notes:
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To jump to a specific section of this document, click the transaction type below:
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Common Rejection Reasons
There are three common reasons Expense Reports are rejected.
[Workflow System] Incorrect expense template in Bronco Hub.
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Bronco Hub
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will automatically reject Expense Reports billed to a Project Fund on a non-POET template.
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Instructions for selecting the correct template are outlined in the
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Submit an Expense Report job aid.
Incorrect funding segment string coded to the Expense Report.
To avoid rejections for incorrect funding segment strings, refer to the All Segment Values Report and confirm segments with your department Business Manager prior to submitting the transaction.Expense Report is submitted under the preparer name rather than employee being reimbursed.
To avoid this type of rejection, select the name of the employee being reimbursed prior to creating the Expense Report.
Correcting
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a Rejected Expense Report
Rejection reasons 1 or 2:
Edit the the existing Expense Report by following the instructions on the Withdrawing and Editing to Withdraw and Editi an Expense Report job aid.
Rejection reason 3:
A new Expense Report must be created . Follow the instructions on the Submitting an Expense Report job aid. Anchor
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[Workflow System] Asset Tracking.
The Invoices module in Bronco Hub is configured to automatically reject an Invoice Payment if an asset account code (begins with 6 or ends in 25) is included in the Distribution Combination AND the option for "Track as Asset" is not checked. To avoid this rejection, ALWAYS check the Track as Asset option on invoice lines coded with an account segment (4th segment) beginning with 6 or ending in 25.
Instructions for asset tracking on Invoice Payments can be found in the Submitting Invoice Payments job aid.
[Workflow System] Missing POET information.
The Invoices module in Bronco Hub is configured to automatically reject Invoice Payments if aProject Fund segment is included in the Distribution Combination and POET information is not entered on the same line. To avoid this rejection, ALWAYS include POET fields when submitting a transaction that includes Sponsored Project funds.
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Incorrect Invoice Number.
To avoid rejections for Invoice Number, use the Invoice Numbering Convention to confirm accuracy of input.
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Correcting the transaction:
Rejection reasons 1, 2, 3 or 4:
Edit the existing Invoice Payment by following the instructions on the Edit a Rejected Invoice Payment job aid.
Rejection reason 5:
A new Invoice Payment must be created and initiated through the approval workflow. Follow the instructions on the Submitting Invoice Payments job aid.
Rejection reason 6:
No further action is needed.
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[Workflow System] Missing POET information.
The Purchase Requisitions module in Bronco Hub is configured to automatically reject a Requisition if the Project segment (7th segment) is anything other than all zeros and POET fields are not completed. To avoid this rejection, ALWAYS include POET fields when submitting a transaction that includes Sponsored Project funds.
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No quote or contract attached.
To avoid this type of rejection, confirm you have acquired the appropriate documentation/quotes for the intended purchase and have attached them to the Requisition in Bronco Hub.
Requisition is submitted with one line when it should include multiple lines.
To avoid this type of rejection, confirm you have entered one Requisition line for each type of item being procured. Total number of Requisition lines should match total number of lines on the quote provided by the vendor/supplier.
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Purchase has already been made, Requisition is submitted with invoice attached.
To avoid this type of rejection, keep in mind that Requisitions are submitted before a purchase is made.
Correcting the transaction:
Rejection reasons 1, 2, 3 or 4:
Edit the existing Requisition by following the instructions on the appropriate job aid:
Rejection reason 5:
A new Requisition must be created and submitted through the approval workflow. Follow the instructions on the appropriate job aid:
Rejection reason 6: Do not submit or edit the requisition.
If you have an invoice that needs paid and the purchase is tied to a Purchase Order (PO), submit the Purchase Order Payment Approval Smartsheet.
If you have an invoice that needs paid and the purchase is not tied to a PO, submit an Invoice Payment.
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Need help with the steps above?
If you have questions about procurement or payment processes, please contact Procurement and Vendor Services (
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