Accounts Receivable tools are available to any department providing goods and/or services to an external customer.

• You must have an account set up with Accounts Receivable in order to use the tools.

• Accounts Receivable (AR) must process all payments for AR invoices.

🛑 If you need to pay an invoice to an external supplier, visit Invoice Payments. If you need to invoice (bill) another university department, visit Internal Payments. 🛑

If you are a new user of AR and need support, email accountsreceivable@boisestate.edu

Request access to the AR section of Bronco Hub by submitting a Data Access request.

accountsreceivable@boisestate.edu

• New/Updated Customer Info Form: Submit this form when working with a new external customer.

• Invoice Request Template: Submit this template to accountsreceivable@boisestate.edu to invoice your department’s external customers.

• Credit Memo, Void, Write-Off Request Form: Submit this form when you need to add a Credit Memo, Void, or Write Off for a previously submitted Invoice Request via Accounts Receivable.

• Unidentified Payment Google Sheet: Use this document as a searchable database to identify, claim, and reference unidentified payments received by Accounts Receivable and Treasury.

• Payment Collection Template Email: Refer to this template when you need to reach out to an external customer about an outstanding invoice via email.

• Payment Collection Phone Template Script: Refer to this script when you need to reach out to an external customer about an outstanding invoice via phone.

• Accounts Receivable FAQs